I have a Medical Office Administration diploma with honors and I have worked in this field for 5 years. In the past I have managed a family practice, a walk-in clinic and a psychiatrist's office. I have also had experience in several other offices including an optometrist's office and a very busy walk-in clinic/family practice. I have done many hours of transcription while managing the psychiatrist's office. I love doing that type of work. His consults I transcribed were 3-5 pages long on average. I can finish them very quickly and I can type 60wpm.
I am interested in working from home doing your transcription. After the initial interview, we can communicate through email if you prefer, that way you get your consults back quick and it is efficient. I have access to Microsoft Office Word and am willing to purchase other software if needed. I also have high speed internet.
I have included my current resume below.
Nicole Arner
3160 Wildwood Dr. Apt 421
Windsor, ON N8R 2K8
(519)956-8686 (519)990-9799
OBJECTIVE: I am looking for a part time position where I can utilize my skills and be an asset to your company. I have managed a walk in clinic, family practice and specialist’s office in the past. I am looking forward to a challenging position that will keep me busy.
EDUCATION:
· Everest College 2007 Medical Office Administration Diploma with Honors
· Kingsville District High School
CERTIFICATES:
• Medical Office Administration Diploma from Everest College.
• CPR/First Aid – obtained at Everest College through Second Chance in 2007.
• WHMIS – obtained at Hawk Plastics in 2004, but updated in 2011.
PERSONAL PROFILE:
I am very customer service oriented and I have worked with the public for several years. I enjoy helping people and I love animals. I can provide information to clients and the public and perform data entry. I am very good with computers. I am bondable and am very organized. Most of the offices I have worked at, I have set up and ran them myself as the only employee. I enjoy working alone but work well in a group setting as well. I’m able to work long hours and enjoy staying busy. I enjoy learning new things, and can adapt and learn quickly. I can multi task and can work under pressure.
MEDICAL ADMINISTRATOR SKILLS:
• Set up patients’ files, and maintain them.
• Schedule & confirm appointments. Answer, screen & forward telephone calls.
• Set up the room for the patient and assist the patient into the room, perform different tests on patients. Stocking rooms and ordering supplies.
• Obtain and process information required to provide services.
• OHIP and insurance billing (Greenshield, Blue Cross, Great West Life, First Nations, IFH, etc.).
• Accounts receivable.
• Taking cash payments, bondable. Balancing cash, closing out registers.
• Knowledge of medical terminology.
• Able to do all paperwork according to the doctor’s specifications and manage office supplies.
• Perform clerical duties, such as filing, sorting, faxing and distributing mail.
• Electronic filing/faxing. Experience with EMR (Electronic Medical Records).
• Opening/closing the office with light housekeeping.
• Balancing cash, closing out the registers.
• Transcription.
• Experience in offices with multiple doctors.
COMPUTER SKILLS:
• Familiar with programs such as Klinix, HealthScreen, iFile, AbelMed and Med4000.
• Familiar with Word, Excel, the Internet and many other computer programs.
• Can type 60wpm.
• Can learn any computer program quickly.
• EMR (Electronic Medical Records).
WORK EXPERIENCE:
Windsor Medical Centre (Dr. Chaker, Dr. Kinaia, Dr. Aktas) January 2012 - present
Medical Office Administrator
· Processing patients at a family practice and walk-in clinic for multiple doctors.
· Processing lab requisitions and scheduling appointments for lab work through Med Labs of Windsor, which were done in the office.
· Electronic filing/faxing.
· Experience with EMR (Electronic Medical Records).
· Processing insurance/law firm cheques & taking cash payments.
· OHIP billing.
· Answering phones, scheduling using HealthScreen.
Campaign Research June 2008 to present
Market Research Phone Representative
· Working part-time from home on a casual basis in the evening, using an internet based phone program that generates phone calls to people and take a survey with them that lasts anywhere from two to ten minutes.
Dr. Jubenville & Associates November 2011 – January 2012
Medical Office Secretary
· Processing patients at an optometrists’ office.
· Measuring patient’s glasses and eyes and taking pictures of their eyes using machines, also using a visual field machine to do visual fields.
· OHIP and insurance billing. Including Great West Life, Greenshield, Medavie Blue Cross, Interim Federal Health (IFH) and First Nations billing. Also processing the cheques when they came in.
· Answering the phones and scheduling eye appointments using iFile.
· Confirming appointments the day before.
· Organizing charts.
· Making referrals.
· Taking payments using a cash machine and also keeping track of cash payments, bondable.
Dr. Rizvi November 2010 – April 2011
Medical Office Manager
· Managing a psychiatrist’s office.
· Answer phones and schedule appointments using Klinix.
· Confirming appointments the day before.
· Deal with patient concerns.
· Ordering office supplies.
· Transcription.
· Invoices.
· Organizing charts.
· Data entry.
· OHIP billing submissions
· Taking payments from lawyers’ offices, etc.
· Basic payroll.
· Performing all office tasks required to run a successful, efficient office.
Goyeau Pharmacy & Walk-In Clinic October 2008 – December 2008
Medical Office Administrator/Manager
• Managing a walk-in clinic.
• Doing all correspondence and organizing charts.
• Keeping rooms clean and ordering supplies.
• Answering phones and scheduling appointments using HealthScreen.
• OHIP billing submissions.
• Performing all office tasks required to run a successful, efficient office.
Ottawa Street Medical Centre (Dr. Abudhaileh) February 2008 – October 2008
Medical Office Manager
• Managing an office for a family doctor.
• Doing all correspondence and organizing charts.
• Keeping rooms clean and ordering supplies.
• Answering phones and scheduling appointments using HealthScreen.
• OHIP billing submissions.
• Making referrals and following up on appointments.
• Performing all office tasks required to run a successful, efficient office.
• Basic payroll.
Dr. Nwadiaro’s Office January 2007
College Placement
• Electronic filing.
• Processing referrals.
• Answering phones and scheduling appointments using HealthScreen.
• OHIP billing submissions.
Windsor Arena September 2007 to March 2008
Office Worker
• Administration work.
• Selling tickets, souvenirs.
• Answering phone.
• Using a computer program called Theatre Manager to record ticket sales.
• Balance till at the end of the night.
Tactical Marketing Solutions 2006 to 2007
Phone Representative
• Calling debtors and transferring them to an agent for a collections law firm.
• Answering phones for an after-hours service for 2 law firms and a realty agency.
• Data entry using several different programs.
• Training new employees.
• Call center for Nerds on Site, a computer software repair company.
• Giving tier 1 technical support over the phone.
• Use of a computer, including internet phone systems, several different programs, and the Internet.
Hawk Plastics 2003 to 2005
Plastics Machine Operator
• Operate press and inspect parts for defects.
• Prepare and trim plastic parts for shipping.
• Keep records of product deficiency and fill out production reports.
• Checking final product before shipping.
• Keep area clean and organized.
• Odd jobs around the factory.
• Some heavy lifting.
References available upon request
PLEASE CONTACT FOR MORE INFORMATION OR IF YOU HAVE ANY QUESTIONS AT ALL
THANK YOU
Visit us on our Blog
Download our iOS App
Friend us on Facebook
Watch us on YouTube
Follow us on Twitter